Last Updated: 10/Oct/2025     

1. Introduction

This Privacy Policy ("Policy") describes and governs the information collection, use, and sharing practices of eQuote360.com and its corporate affiliates, subsidiaries, and divisions (collectively, "we," "us," and "our") with respect to eQuote360.com's website, mobile applications, and other digital services that link to this Privacy Policy (together, the "Platform").     

IMPORTANT: eQuote360.com operates solely as an online connecting platform that facilitates connections between buyers seeking metal building solutions, building permits, and related services with suppliers and service providers across Canada and the United States. We do not provide, perform, or guarantee any actual construction work, metal building supply, building permit services, or professional services.    

Before you submit any information through the Platform, please carefully review this Policy together with our Terms of Use to understand our practices regarding your information and how we will treat it. 

This Policy applies only to information collected through the Platform and not to information you may provide to third-party sites or suppliers connected through our platform. This Policy applies regardless of the device used to access the Platform.

2. Information We Collect   

eQuote360.com gathers information solely for the purpose of connecting buyers with relevant suppliers and to improve your experience with our platform. We limit our collection to essential data needed to facilitate these connections.     

A. Information You Provide Directly to Us  

For Buyers:   

• Contact information (name, email, phone number, address)


• Project specifications and requirements


• Preferred timeline and budget information


• Communication preferences

For Suppliers:   

• Business contact information


• Service area and capabilities


• Licensing and certification details


• Business background information

For All Users:   

• Account registration information


• Feedback and survey responses


• Communication preferences

B. Information Collected Automatically   

Device/Usage Information:   

• IP addresses and geolocation information


• Browser type and operating system


• Pages visited and time spent on platform


• Referral sources and exit pages


• Device identifiers

Cookies and Tracking Technologies: We use cookies and similar technologies to:   

• Remember your preferences


• Analyze platform usage


• Improve user experience


• Provide security features

Types of Cookies Used:   

• Essential Cookies: Required for platform operation


• Analytics Cookies: Help us understand platform usage


• Functional Cookies: Remember your preferences


• Preference Cookies: Enhance user experience

All cookies expire after 13 months unless they are essential cookies required for platform operation.   

C. Information from Third Parties   

We may obtain additional information from:   

• Business verification services


• Public business directories


• Analytics providers


• Marketing partners (with your consent)

3. How We Use Your Information   

Primary Platform Functions:   

• Connection Service: Sharing buyer project details with relevant suppliers


• Quote Facilitation: Enabling suppliers to provide quotes to buyers


• Communication: Facilitating initial connections between parties


• Platform Improvement: Analyzing usage to enhance our service

Specific Uses:   

• For Buyers: Share your contact information and project details with suppliers who choose to quote your project


• For Suppliers: Provide access to buyer project details for quoting purposes


• For All Users: Send platform updates, account information, and service communications


• Analytics: Improve platform functionality and user experience


• Legal Compliance: Meet regulatory requirements and protect platform security

Important: We do not use your information for any actual construction work, permit services, or professional advice.   

4. How We Share Your Information   

Core Platform Sharing:   

To Suppliers (Buyer Information):   

• Contact details (name, phone, email, address)


• Complete project specifications and requirements


• Timeline and budget preferences


• Communication preferences

To Buyers (Supplier Information):   

• Business contact information


• Service capabilities and areas


• Business background and credentials


• Previous ratings or reviews (if available)

Other Sharing Circumstances:   

Service Providers: We may share information with third-party service providers who assist with:

• Platform hosting and maintenance


• Payment processing


• Analytics and reporting


• Customer support


• Security and fraud prevention

Legal Requirements: We may disclose information when required by law or to:

• Comply with legal processes


• Enforce our Terms of Use


• Protect rights, property, or safety


• Prevent fraud or misuse

Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

Consent-Based Sharing: We may share information with your explicit consent for specific purposes.

5. Your Rights and Choices   

Communication Preferences:

• Opt-out of marketing communications via email unsubscribe links


• Update communication preferences in your account settings


• Contact us directly to modify preferences

Note: You cannot opt-out of essential platform communications required for our connection service.

Data Access and Control:

• Review and update your account information


• Request information about data we've collected about you


• Request deletion of your account and associated data


• Restrict certain data processing activities

Cookie Control:

• Modify cookie preferences through browser settings


• Use browser tools to block or delete cookies


• Note that blocking essential cookies may limit platform functionality

Location Services:

• Control location sharing through device settings


• Opt-out of location-based features


• Note that location information helps us connect you with local suppliers

6. Regional Privacy Rights   

For Canadian Users:

Under applicable Canadian privacy laws, you have rights to:

• Access personal information we hold about you


• Correct inaccurate information


• Withdraw consent for certain processing


• File complaints with privacy commissioners

For California Users (CCPA Rights):

California residents have the right to:
Know: What personal information we collect, use, and share
Delete: Request deletion of your personal information
Opt-Out: Opt-out of the "sale" of personal information
Non-Discrimination: Not be discriminated against for exercising rights

Categories of Information We Collect:

• Identifiers (name, email, phone, address)


• Commercial information (project requirements, preferences)


• Geolocation data (zip code, service area)


• Professional information (business details for suppliers)


• Usage data (platform interaction information)

How to Exercise California Rights:

• Complete our Data Subject Request Form (see form below)


• Email us at privacy@equote360.com


• Use our "Do Not Sell My Personal Information" opt-out

For European Users (GDPR):

If you're in the EU/EEA, you have rights under GDPR including:

• Access to your personal data


• Rectification of inaccurate data


• Erasure of personal data


• Data portability


• Objection to processing


• Restriction of processing

Legal Basis for Processing:

• Contract Performance: To provide our connection platform service


• Legitimate Interests: Platform improvement and business operations


• Consent: Where required by law or for specific purposes


• Legal Compliance: To meet regulatory requirements

7. Data Security   

We implement appropriate security measures to protect your information:

• Encryption of sensitive data in transit and at rest


• Access controls and authentication requirements


• Regular security assessments and updates


• Secure data centers and hosting providers


• Employee training on data protection

Your Responsibility: Protect your account credentials and notify us immediately of any suspected unauthorized access.

Limitation: While we use industry-standard security measures, no system is completely secure. You use our platform at your own risk regarding data transmission security.

8. Data Retention   

Account Information: Retained while your account is active and for a reasonable period after closure for business and legal purposes
Connection Data: Information shared between buyers and suppliers may be retained to facilitate ongoing business relationships and provide historical reference
Analytics Data: Aggregated and anonymized usage data may be retained indefinitely for platform improvement
Legal Requirements: Some information may be retained longer to comply with legal obligations

9. International Data Transfers   

Our platform operates primarily in Canada and the United States. If you access our platform from other locations:

• Your information may be transferred to and processed in Canada or the US


• We implement appropriate safeguards for international transfers


• These countries may have different data protection standards than your home jurisdiction

10. Third-Party Links and Services   

Our platform may contain links to third-party websites and services. We are not responsible for their privacy practices. When you leave our platform or engage directly with suppliers, their privacy policies apply to your interactions with them.

11. Children's Privacy   

Our platform is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If we discover we have collected such information, we will delete it promptly.

12. Changes to This Policy   

We may update this Privacy Policy periodically. We will notify you of material changes through:

• Email notification to registered users


• Prominent notice on our platform


• Updated "Last Modified" date

Your continued use of the platform after changes become effective constitutes acceptance of the updated policy.

13. Contact Information   

For privacy-related questions, requests, or concerns
Email: Sales@eQuote360.com
Mail: Sales@eQuote360.com
Phone: +1 (345) 326-2411
For California users, you may also use our Data Subject Request Form or "Do Not Sell" opt-out page